Shipping policy
ORDER PROCESSING:
Please allow 3-5 business days to process your order. Expect an email within 3-5 business days to let you know your order is on the way!
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within Litchfield, IL. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING
Orders are generally shipped within 3-5 business days using USPS. Flat rate shipping fee of $6 applies to orders shipping to locations outside of Litchfield, IL. We do not ship outside of the United States at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
We offer $6 flat rate shipping to anywhere in the United States.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order.
In the event that your order arrives damaged in any way, please email us as soon as possible at arcoaura24@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at arcoaura24@gmail.com.